Customer policy

Payment Policy

OB Hardware Plus takes payment through a certified processor, so no card data touches this server.

01

What we accept

You can pay with Visa, Mastercard, American Express, WeChat Pay, Klarna and Afterpay. Other methods are not enabled on this site.

02

Currency

Charges are in US dollars only. If your card is foreign, your issuer sets the rate and any fee.

03

When you are charged

You are charged once, at the moment of checkout, for the whole amount.

04

Card security

Cards are handled entirely by our PCI DSS compliant provider. This site sees an authorisation result and nothing else.

05

Declines and checks

Declined payments produce no order at all. Any pending line on your statement clears itself. Manual checks are explained by email within 1 business day.

06

Sales tax and fees

Sales tax is not added at checkout – the price you see is the total you pay.

07

Refunds

We refund only to the method that paid. See the Refund and Returns Policy for timing.

08

Billing questions

OB Hardware
4871 Newport Ave, San Diego, CA 92107, United States
Phone: (619) 223-3083
Email: [email protected]
Hours: Open Mon–Sat: 08:00–18:00 | Sunday: 09:00–16:00.