Frequently Asked Questions

1–2 business days to pack, 3–7 business days in transit — 4–9 business days door to door for most addresses.

$75.00 is the free-shipping line. Smaller orders pay $7.99.

We ship within the United States only. There is no international service.

Collection is not offered for web orders. The counter at 4871 Newport Ave, San Diego, CA 92107, United States is open Open Mon–Sat: 08:00–18:00 | Sunday: 09:00–16:00. if you would rather buy there.

You can pay by Pay with cards and more, Card, WeChat Pay, Airwallex – Express Checkout, Klarna and Afterpay; the card form belongs to our payment provider.

Unused items can come back within 30 days. Conditions are on the Refund and Returns Policy page.

5–7 business days from the parcel arriving back here, then whatever your bank adds.

Until it is picked, yes. That is around 12 hours during business hours; afterwards it is a return.

The payment page is the provider’s, not ours, and it meets PCI DSS. We hold no card data.

Write to [email protected] or ring (619) 223-3083. Opening hours are Open Mon–Sat: 08:00–18:00 | Sunday: 09:00–16:00..

OB Hardware
4871 Newport Ave, San Diego, CA 92107, United States
Phone: (619) 223-3083
Email: [email protected]
Hours: Open Mon–Sat: 08:00–18:00 | Sunday: 09:00–16:00.